Effective Date: August 2025
Pan_Inc (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, forms, and services.
1. Information We Collect
When you engage with Pan_Inc, we may collect:
Personal details such as your name, email address, and phone number.
Order details when purchasing instruments or services.
Communications you send us (e.g., inquiries, customer support requests).
Website usage data (such as browser type, IP address, and pages visited) through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
Respond to your inquiries and provide customer support.
Process orders, payments, and deliveries.
Share updates about our products, promotions, and events (only if you consent).
Improve our website, services, and customer experience.
Comply with legal obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
Trusted service providers (such as couriers or payment processors) who help us operate our business.
Legal authorities if required by law or to protect our rights.
4. Data Security
We take reasonable steps to secure your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Request a copy of the personal information we hold about you.
Ask us to correct, update, or delete your information.
Opt-out of receiving marketing communications at any time.
To exercise these rights, please contact us at:
📧 dave@paninc.co.za
6. Cookies and Tracking
Our website may use cookies or analytics tools to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though some parts of the site may not function properly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Pan_Inc
📍 Port Elizabeth, Eastern Cape, South Africa
📧 dave@paninc.co.za
📞 +27 87 822 1903